Frequently Asked Questions — For worry-free ordering
We ship to mainland France, Belgium, Italy, Spain, Luxembourg, Portugal, Sweden and Switzerland.
📦 All our orders are carefully prepared within 24 to 48 working hours, then shipped via Colissimo.
Delivery times are generally 2 to 4 working days in France and 4 to 7 working days internationally.
A tracking number will be sent to you as soon as the shipment is dispatched.
Yes. Our store is 100% secure with SSL encryption, and payments are handled by Shopify Payments, recognized worldwide.
Your personal information is never shared.
➡️ Order with confidence.
After your order has been processed, a tracking number will be sent to your email address, which you can use on the La Poste or Colissimo tracking application.
It's still rare, but we're human!
💬 Contact us as soon as you receive your order: our customer service team is responsive, attentive, and always ready to find a quick and fair solution. Your satisfaction is our priority.
You can write to us via our contact form, through the site's messaging system, TikTok, Instagram, or directly by email.
✅ We respond within a maximum of 24 working hours, with attentive listening.
Our musks & attars - A pure imprint, in its noblest form.
Musk is a highly prized fragrance or scented material, often used for its soft, powdery, or sensual notes. At Attar Al Sunnah, our musks are alcohol-free, designed for everyday or intimate use, and conform to the Sunnah.
Attar, on the other hand, is a 100% natural perfume, obtained by distilling flowers, woods, or spices in an oily base (often sandalwood). It is a more traditional form of perfume, often richer, more concentrated, and with deep oriental notes.
In summary:
- Musk is a type of perfume, often simple, soft, and intimate.
- Attar is a form of natural perfume, more complex and artisanal.
Yes. Our products are undiluted, highly concentrated, and designed to last for hours or even days on skin or fabric.
A few drops are enough. Less is better. More is captivating.
Absolutely. Our products are plant-based, alcohol-free, and contain no harmful additives.
They are gentle, safe, and often better tolerated than industrial perfumes.
Whether you are sensitive or demanding, you can wear our products with confidence.
Because our products are undiluted, cold-extracted or steam-extracted, and contain no alcohol.
The result: an intense, refined scent that evolves over the hours.
It's an olfactory signature: subtle but unforgettable.
Not at all. When properly dosed, an attar is milder than a supermarket perfume.
It blends into your skin, instead of imposing itself.
Ideal for work, prayer, or intimate moments. However, some of our products, such as ouds made of attar, may not be suitable if you are unfamiliar with this type of instrument.
Bakhoor – The soul of the fragrant home
Bakhoor does not just perfume the air — it creates a spiritual and welcoming atmosphere.
Used to purify a room, perfume clothes or honor an occasion, it is a sensory ritual rooted in tradition.
Not at all. All you need is a lit charcoal, an incense burner, and a small piece of bakhoor.
In a few seconds, a soft and elegant smoke fills the space.
It's simple, soothing, and above all... unforgettable.
Yes, as long as you use a special charcoal in a suitable incense burner and let it diffuse from a distance.
We guide you towards safe and healthy use.
A warm, stress-free atmosphere.
Oud – The sacred wood with a royal fragrance
True oud doesn't shout, it envelops. It has a woody, warm, mystical presence that evolves gently.
It's not a "strong" perfume, it's a deep perfume.
You wear it, but it is the garment that embodies you.
Because it evokes nobility, spirituality, and olfactory power.
Oud is rare, complex, and instantly transforms your aura.
A sacred and refined fragrance, worn by the greatest for centuries.
True oud doesn't shout, it envelops. It has a woody, warm, mystical presence that evolves gently.
It's not a "strong" perfume, it's a deep perfume.
You wear it, but it is the garment that embodies you.
